Privacy Policy

perclspiri.center is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Who We Are:

perclspiri.center 57/19-29 Martin Pl, Sydney NSW 2000, Australia +61 414 445 959 [email protected]

2. What Personal Information We Collect:

We collect personal information that is reasonably necessary for us to provide our wedding services. This may include:

Contact Information: Names, addresses, email addresses, phone numbers of the couple, and potentially other family members or wedding party members.
Wedding Details: Date, time, location, venue details, guest list (optional), budget, theme, and other preferences related to the wedding.
Service Preferences: Details of the services requested, such as wedding planning, catering, photography, videography, floral arrangements, entertainment, and decorations.
Payment Information: Credit card details, bank account details (processed securely through our payment gateway). We do not store full credit card numbers on our systems.
Dietary Requirements: Dietary requirements or allergies of guests (collected only if necessary for catering).
Communication Information: Records of communication with you via phone, email, or in person.
Website Usage Information: IP address, browser type, operating system, referring website, pages visited, and other browsing information collected through cookies and similar technologies.
Social Media Information (Optional): Links to social media profiles if you choose to share them with us.
Photographs and Videos (Optional): Photographs and videos of you and your wedding party, taken by us or provided by you.

3. How We Collect Personal Information:

We collect personal information in a variety of ways, including:

Directly from you: When you enquire about our services, book a consultation, sign a contract, or communicate with us.
Automatically: Through our website, using cookies and similar technologies.
From third parties: From wedding venues, caterers, photographers, or other wedding vendors (with your consent).

4. Why We Collect, Hold, Use and Disclose Personal Information:

We collect, hold, use, and disclose your personal information for the following purposes:

Providing Wedding Services: To plan, coordinate, and deliver the wedding services you have requested.
Communication: To communicate with you about your wedding plans, provide updates, and respond to your enquiries.
Payment Processing: To process payments for our services.
Vendor Coordination: To coordinate with other wedding vendors, such as venues, caterers, photographers, and florists.
Marketing (with consent): To send you newsletters, special offers, and other marketing communications about our services (where you have opted in to receive such communications).
Improving Our Services: To analyse data and improve our services and customer experience.
Legal Obligations: To comply with our legal obligations, such as record-keeping requirements.
Showcasing Our Work (with consent): To use photographs and videos of your wedding for promotional purposes on our website and social media channels (with your explicit consent).

5. Disclosure of Personal Information:

We may disclose your personal information to the following parties:

Our employees and contractors: Who need the information to perform their duties.
Our service providers: Such as payment processors, IT support providers, marketing service providers, and legal advisors.
Wedding vendors: Such as venues, caterers, photographers, florists, and entertainers (with your consent).
Legal advisors and authorities: Where required by law, or to protect our legal rights.

6. Security of Your Personal Information:

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These steps include:

Using secure servers.
Implementing access controls.
Encrypting sensitive information (e.g., payment details).
Training our staff on privacy and data security.
Regularly reviewing our security measures.

However, no method of transmission over the internet or method of electronic storage is 100% secure.

7. Accessing and Correcting Your Personal Information:

You have the right to access and correct your personal information that we hold. If you would like to access or correct your information, please contact us using the details below. We may require you to verify your identity before providing access to or correcting your information.

8. Cookies and Similar Technologies:

We use cookies and similar technologies on our website to collect information about your browsing activity. You can control cookies through your browser settings. More information can be found in our Cookie Policy.

9. Marketing Communications:

Where you have consented to receive marketing communications from us, you can opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

10. Cross-Border Disclosure of Personal Information:

We do not currently disclose personal information to overseas recipients.

11. How to Complain:

If you have a complaint about our handling of your personal information, please contact us using the details below. We will investigate your complaint and respond to you as soon as practicable. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Contact Us:

If you have any questions about this Privacy Policy or our handling of your personal information, please contact us at:

perclspiri.center 57/19-29 Martin Pl, Sydney NSW 2000, Australia +61 414 445 959 [email protected]